Our Customers Say
We really appreciate your feedback. This lets us know what we’re doing well or where we need to make improvements. In these multi-media days, it’s important for small businesses they can be found online and your reviews help others find our services.
Here’s a selection of recent reviews from our Facebook and Google pages.
The most amazing, friendly, professional, dedicated and caring people in any customer facing business I know. I have been with Woodhouse Opticians for over 15 years with not a single regret. Stephen’s thoroughness and persistence saved my eyes.
Wow. What a fantastic place to get your eyes checked. The staff were friendly, supportive and very accommodating. Since my husband was going away a day earlier, Julie ended up delivering glasses to us late evening. You don’t get this kind of service from high street opticians.
Excellent service from start to finish. Naomi at the front desk helped me feel at ease and chatted with me as I waited to be seen. Mr Woodhouse even took the time to do some teaching with me which was so helpful. Abby was lovely and helped explain all of the processes with the OCT, visual fields test and glasses selection. Thank you all so much.
I am treated like a valued customer by staff who are helpful, knowledgeable and courteous. Highly recommend going to a professional specialist for your eyes and Woodhouse do not disappoint.
Can’t express how glad I am to have become a customer at Woodhouse. Never thought I could wear contacts but the lovely Julie showed me how and it’s been a doddle. Just had my first beach holiday and have loved feeling the freedom of wearing contacts.
Just picked up my new glasses today, fabulous service from testing to fitting. Nice personal touches from passionate people who really care.
A big ‘thank you’ to the staff of Woodhouse Opticians for your kindness shown to myself and to the resident who I attended an appointment with. From helping with the wheelchair and making us a cup of tea while we waited for the taxi to collect us. My resident was full of compliments when we returned to the care home and they were very much deserved.
I want to say a big thank you to the team. My husband and I have both purchased glasses and more recently I have bought a pair of sunglasses which I absolutely adore. They have been very patient with my pre-school aged son who sat on my knee the whole time my eyes were being tested and he loved playing with the toys in the reception area. The team are all very friendly and I will certainly be returning in future.
Thank you to the team at Woodhouse for looking after our two daughters. Our girls just love visiting you for their appointments. Julie and Naomi are so knowledgeable and caring – their customer service is perfect. I would recommend you to all families with young children. When your children look forward to ‘their day out to the opticians’ – it is clear you have it spot on!
Excellent service. Very professional attitude towards nervous patients and their concerns. Experience and high level of expertise made my mum feel comfortable and trust Mr Woodhouse, that led to compliance with his advice. Mr Woodhouse took his time and was very patient addressing her concerns. That left my mum and me very happy. We will definitely book an appointment next year.
Refer a friend
Like any small business, we really love customer referrals. It proves that we’re providing a valuable and appreciated service for our customers – after all you wouldn’t recommend a business to a friend or relative if you didn’t think they were worth it!
Refer Woodhouse Opticians and both you and your friend will receive a £25 gift voucher for complete spectacles.
Just a small thank you from us for supporting our business.
We will be open throughout the current lockdown for all your eyecare needs.
We have gone to extensive lengths to make the practice Covid-safe. You can read about them in the Latest News section.
Please call us on (01253) 341955 or email firstname.lastname@example.org and we’ll get you booked in.